For a machine covered under IBM warranty or Maintenance support contract
Fix Central Machine Code updates are available only for IBM machines that are under warranty or an IBM hardware maintenance service agreement. Code for operating systems or other software products is available only where entitled under the applicable software warranty or IBM software maintenance agreement. All code (including Machine Code updates, samples, fixes or other software downloads) provided on the Fix Central website is subject to the terms of the license agreements which govern the use of the associated code.
Some exemptions may apply.
If Fix Central cannot find a software support agreement for the fix you have requested it will present an option for you to register your IBM ID to the appropriate support agreement. Follow the instructions provided on that Fix Central page to register for support.
You may also use fix central to request help from IBM by opening a Service Request . This option, along with the registration option is available when a support agreement cannot be found associated with your ID.
Support registration is provide for software fixes only. If Fix Central cannot find a support agreement for machine code updates you have requested, you must open a service request with IBM support to resolve the issue. The Fix Central application will provide you with the option to open a Service Request and will automatically include the information about the fix you have requested.